Amasphere is operated by Amaznsales Pty Ltd (ABN 30 621 446 928). This Privacy Policy explains how Amasphere collects, uses, stores, protects, shares and deletes personal and business information. Amasphere and Amaznsales are in no way commercially affiliated with Amazon.
We are committed to handling information responsibly and in accordance with applicable privacy laws, contractual obligations and relevant Amazon data-protection requirements.
Information We Collect
The information we collect depends on how you interact with us and the services we provide.
Website and enquiry information
When you contact us through our website, by email or by telephone, we may collect:Your name
Client and service information
When providing services to a client, we may collect or access:
Amazon account information
Where a client authorises Amasphere to access its Amazon Seller Central, Vendor Central or advertising account, we may access information reasonably required to provide the agreed services.
Depending on the services engaged, this may include product listings, advertising data, sales and performance reports, inventory information, account health information, customer service information and other account data made available through the permissions granted by the client.
Amasphere only accesses Amazon account information for authorised business purposes and within the scope of the services requested by the client.
How We Collect Information
We may collect information:
We do not ask clients to disclose their personal Seller Central or Vendor Central passwords. Account access should be provided through the access and permission methods made available by Amazon.
How We Use Information
We may use information to:
We do not sell personal information or Amazon account data.
We do not use Amazon account information for purposes unrelated to the services authorised by the relevant client.
How We Store and Protect Information
Amasphere takes reasonable administrative, technical and physical measures to protect the information it holds against loss, misuse, interference, unauthorised access, modification and disclosure.
These measures include, where appropriate:
No method of electronic storage or transmission is completely secure. However, we take reasonable precautions appropriate to the nature of the information and the services we provide.
Sharing and Disclosure
Amasphere may disclose information:
We limit disclosure to what is reasonably necessary for the relevant purpose. We do not permit third parties to use client or Amazon account information for their own unrelated marketing purposes.
Overseas Storage and Disclosure
Some technology and cloud-service providers used by Amasphere may process or store information outside Australia. These providers may operate in countries including Australia and the United States.
Where information is disclosed to an overseas recipient, Amasphere takes reasonable steps appropriate to the circumstances to protect that information and ensure it is handled consistently with applicable privacy requirements.
Data Retention and Deletion
Amasphere retains information only for as long as reasonably required to:
When information is no longer required, we take reasonable steps to securely delete it, destroy it or de-identify it. When a client engagement ends, Amasphere reviews the client information and account access it holds. Access permissions that are no longer required are removed, and client or Amazon account information is securely deleted in accordance with applicable contractual, legal and Amazon data-retention requirements.
Clients may request the return or deletion of their information by contacting us, subject to any information we are legally or contractually required to retain.
Data Security Incidents
Amasphere maintains procedures for identifying, assessing and responding to suspected data-security incidents.
Where an incident may affect personal information or client account data, we will take reasonable steps to:
Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before processing a request. In some circumstances, access may be restricted where permitted or required by law. If we cannot fulfil a request, we will explain the reason where appropriate.
Privacy Enquiries and Complaints
If you have a question, concern or complaint about how Amasphere has handled your personal information, please contact us using the details below.
We will acknowledge and investigate privacy complaints and aim to provide a response within 30 days.
If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner through its website at www.oaic.gov.au.
Cookies and Website Services
Our website platform and associated service providers may use cookies or similar technologies that are necessary for website functionality, security or basic usage analysis.
You can control cookies through your browser settings. Disabling some cookies may affect how certain website functions operate.
Links to Other Websites
Our website may contain links to third-party websites. Amasphere is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, systems, information-handling practices or legal obligations change. The current version will be published on our website with the date it was last updated.
Contact Us
Amasphere
Operated by Amaznsales Pty Ltd
ABN 30 621 446 928
Melbourne, Victoria, Australia
Privacy contact: Chris Thomas, CEO
Email: [email protected]
Amasphere respects the privacy of its clients, prospective clients, website visitors and other individuals whose personal information we handle.
Last updated: September 2026
We are committed to handling information responsibly and in accordance with applicable privacy laws, contractual obligations and relevant Amazon data-protection requirements.
Information We Collect
The information we collect depends on how you interact with us and the services we provide.
Website and enquiry information
When you contact us through our website, by email or by telephone, we may collect:Your name
- Your job title and company name
- Your email address and telephone number
- Information included in your enquiry
- Records of our communications with you
- Technical information associated with use of our website, such as an IP address, browser type, device information and website activity, where this is collected by our website platform or analytics services
Client and service information
When providing services to a client, we may collect or access:
- Client and authorised representative contact details
- Business, brand and product information
- Seller account and marketplace identifiers
- Product catalogue and listing information
- Advertising campaign and performance information
- Sales, inventory and account-performance information
- Account health, customer service and policy notifications
- Reports, instructions and communications relating to the services we provide
- Billing and transaction records
Amazon account information
Where a client authorises Amasphere to access its Amazon Seller Central, Vendor Central or advertising account, we may access information reasonably required to provide the agreed services.
Depending on the services engaged, this may include product listings, advertising data, sales and performance reports, inventory information, account health information, customer service information and other account data made available through the permissions granted by the client.
Amasphere only accesses Amazon account information for authorised business purposes and within the scope of the services requested by the client.
How We Collect Information
We may collect information:
- Directly from you
- Through our website contact form
- Through email, telephone calls or meetings
- Through agreements, onboarding forms and other documents you provide
- From members of your team who are authorised to communicate with us
- Through access you authorise within Amazon Seller Central, Vendor Central, advertising consoles or other business platforms
- From publicly available business sources where reasonably necessary for our services
We do not ask clients to disclose their personal Seller Central or Vendor Central passwords. Account access should be provided through the access and permission methods made available by Amazon.
How We Use Information
We may use information to:
- Respond to enquiries
- Assess a prospective client’s requirements
- Provide quotations and service proposals
- Establish and manage client relationships
- Provide the services agreed with our clients
- Create and optimise product listings and content
- Create, manage and optimise advertising campaigns
- Monitor account health and marketplace performance
- Prepare reports and recommendations
- Communicate with clients about their accounts and services
- Investigate and resolve account or service issues
- Maintain business and financial records
- Protect our systems, clients and business from misuse, unauthorised access and security threats
- Meet our legal, regulatory, contractual and Amazon policy obligations
We do not sell personal information or Amazon account data.
We do not use Amazon account information for purposes unrelated to the services authorised by the relevant client.
How We Store and Protect Information
Amasphere takes reasonable administrative, technical and physical measures to protect the information it holds against loss, misuse, interference, unauthorised access, modification and disclosure.
These measures include, where appropriate:
- Limiting information access to authorised Amasphere personnel
- Using individual user accounts and access permissions
- Using strong passwords and multi-factor authentication where available
- Keeping computers, software and security protections up to date
- Protecting devices with passwords or other access controls
- Using secure cloud-based and communication services
- Reviewing and removing access when it is no longer required
- Maintaining procedures for identifying and responding to security incidents
- Periodically reviewing access permissions and data-handling risks
No method of electronic storage or transmission is completely secure. However, we take reasonable precautions appropriate to the nature of the information and the services we provide.
Sharing and Disclosure
Amasphere may disclose information:
- To the client to whom the information relates
- To personnel authorised to provide services on behalf of Amasphere
- To technology, cloud-storage, email, website, accounting or professional service providers that support our business
- To Amazon or another marketplace where required to provide an authorised service or resolve an account issue
- Where required or authorised by law
- Where necessary to investigate suspected fraud, misuse or a security incident
- With your consent or at your direction
We limit disclosure to what is reasonably necessary for the relevant purpose. We do not permit third parties to use client or Amazon account information for their own unrelated marketing purposes.
Overseas Storage and Disclosure
Some technology and cloud-service providers used by Amasphere may process or store information outside Australia. These providers may operate in countries including Australia and the United States.
Where information is disclosed to an overseas recipient, Amasphere takes reasonable steps appropriate to the circumstances to protect that information and ensure it is handled consistently with applicable privacy requirements.
Data Retention and Deletion
Amasphere retains information only for as long as reasonably required to:
- Provide the agreed services
- Maintain appropriate business and financial records
- Resolve disputes or service issues
- Meet legal, contractual, insurance and compliance obligations
- Protect the security and integrity of our business
When information is no longer required, we take reasonable steps to securely delete it, destroy it or de-identify it. When a client engagement ends, Amasphere reviews the client information and account access it holds. Access permissions that are no longer required are removed, and client or Amazon account information is securely deleted in accordance with applicable contractual, legal and Amazon data-retention requirements.
Clients may request the return or deletion of their information by contacting us, subject to any information we are legally or contractually required to retain.
Data Security Incidents
Amasphere maintains procedures for identifying, assessing and responding to suspected data-security incidents.
Where an incident may affect personal information or client account data, we will take reasonable steps to:
- Investigate and assess the incident
- Contain the incident and prevent further unauthorised access
- Protect or restore affected information
- Revoke or update compromised access credentials where necessary
- Notify affected clients, Amazon, regulators or other parties where required
- Review the incident and implement appropriate corrective actions
Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before processing a request. In some circumstances, access may be restricted where permitted or required by law. If we cannot fulfil a request, we will explain the reason where appropriate.
Privacy Enquiries and Complaints
If you have a question, concern or complaint about how Amasphere has handled your personal information, please contact us using the details below.
We will acknowledge and investigate privacy complaints and aim to provide a response within 30 days.
If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner through its website at www.oaic.gov.au.
Cookies and Website Services
Our website platform and associated service providers may use cookies or similar technologies that are necessary for website functionality, security or basic usage analysis.
You can control cookies through your browser settings. Disabling some cookies may affect how certain website functions operate.
Links to Other Websites
Our website may contain links to third-party websites. Amasphere is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, systems, information-handling practices or legal obligations change. The current version will be published on our website with the date it was last updated.
Contact Us
Amasphere
Operated by Amaznsales Pty Ltd
ABN 30 621 446 928
Melbourne, Victoria, Australia
Privacy contact: Chris Thomas, CEO
Email: [email protected]
Amasphere respects the privacy of its clients, prospective clients, website visitors and other individuals whose personal information we handle.
Last updated: September 2026